Charmaine Balea

Dedicated to supporting dental and medical professionals by managing administrative duties, enhancing patient engagement, and ensuring seamless practice operations from a remote environment. Passionate about helping healthcare teams improve efficiency, elevate patient care, and maintain compliance with industry standards. Experienced in administrative support, with expertise in call handling, appointment scheduling, patient communication, collections, electronic health record (EHR) management, and insurance verification. Proficient in safeguarding confidential patient information, ensuring full compliance with HIPAA regulations. Known for a compassionate and empathetic approach, I focus on building strong relationships to foster trust and deliver exceptional care. Committed to creating a positive and comfortable experience for every patient, I proactively address concerns and strive for their satisfaction at every interaction.